Delivery & Returns

Delivery

Please see below for details of our shipping policy. Your parcel will be sent via Royal Mail. Please select your preferred method of shipping at checkout.

We aim to ship your orders within two working days (Monday to Friday) of the order being placed but your order will usually be shipped within 24 hours.

 

UK

Royal Mail Second Class Delivery (2-3 Days) £2.90
Estimated Delivery 48 hours from dispatch

Royal Mail First Class Delivery (1-2 Days) £3.90
Estimated Delivery 24 hours from dispatch

Royal Mail First Class SIGNED FOR Delivery (1-2 Days) £4.90
Estimated Delivery 24 hours from dispatch

Orders over £25 FREE
Estimated Delivery in 48 hours from dispatch sent through Royal Mail Second Class delivery. 

 

EUROPE

Royal Mail International Tracked & Signed For (2-3 Days) £12.90
Estimated Delivery 3-5 working days from dispatch

 

 

Returns

In the event that you change your mind about a product, you can get a refund by returning it to us within 28 days of purchase.  Please contact us on info@seoulglow.co.uk to get a returns label. 

It is important that the item(s) are returned in their original, unopened and unused condition (including any free gifts, samples and marketing material).

 You will be responsible for paying for your own postage costs of returning your item(s). We would recommend using a trackable postage service otherwise, we cannot guarantee that we will receive your returned item(s). If we haven't received your item(s), we cannot process any refund.

Your refund will be processed within 7-14 days of the returned item(s) being received.